My cashback hasn’t arrived

Check, in orderlink

1. 1Is the click in /clicks? If not, you clicked signed-out or outside the deal page — attribution never started, and this one is unrecoverable. Fix the habit for next time.
2. 2Is the purchase in /earnings as pending? Then the pipeline is working — the merchant simply hasn’t confirmed yet. Confirmation often waits out the merchant’s return window.
3. 3Did you cancel, return, or exchange the order? Reversed orders do not pay, and prior credits for them are clawed back.
4. 4Did you apply an outside coupon code at checkout? Many merchants re-attribute the sale to the coupon source — the referral may have legitimately gone elsewhere.
5. 5Click present, order kept, well past the merchant’s window, still nothing? Contact support@kariant.app with the click date, merchant, and order amount — the team can raise a claim with the merchant network.