Kontinue CRM
Every seeker inquiry on any of your listings becomes a Kontinue lead — staged, tracked, and yours.
The pipelinelink
Leads arrive from listing inquiry forms (signed-in seekers AND guests — guest leads are captured too). Each lead carries the seeker’s capital, country, source, and message, plus a full activity timeline.
You move leads through stages; the seeker sees status updates in real time on their side, and every transition is recorded on the timeline for both parties. Stage changes, quotes, and appointment updates also email the seeker automatically — your pipeline actions keep candidates informed without extra work.
Appointments (discovery days, calls) are scheduled against leads; quotes and documents attach to the same record. Booking confirmations and automatic reminders (about 24 hours and 1 hour before) are emailed to both sides — reminders re-arm when an appointment is rescheduled, and a past confirmed appointment that didn’t happen can be marked as a no-show so your pipeline history stays honest.
Message threads are live in both directions: read indicators show when the seeker has read your message, a typing indicator shows when they’re writing, and you can star conversations in your Messages inbox — the starred filter keeps priority threads one tap away.
Automatic lead scoringlink
Every new lead is scored on arrival, server-side. A deterministic rubric always runs free — budget fit against your listing’s investment range, geography against your operating countries, contact completeness, and account status — producing a 0–100 score with visible reasons.
When your wallet covers it, an AI refinement pass sharpens that score for 1 Koin per lead, billed to your account and shown in your ledger. If the AI pass can’t run (no balance, or a model failure), the free rubric score stands — leads are never left unscored, and scores are never invented: each one carries its source (AI or rubric).
Qualification & pipeline hygienelink
- check_circleMinimum-criteria flags — set a budget floor and target territories; leads below the bar are flagged with the reasons shown, never hidden from the pipeline.
- check_circleA–D tier bands — a pure mapping of the server score band (A ≥80, B ≥60, C ≥40, D <40). Dimensions with no real input source show “not assessed”, never an invented number.
- check_circleClosed-lost capture — closing a lead as lost records a structured reason (and optionally the competitor); the win/loss rollup aggregates them so you can see why deals actually die.
- check_circleDocument-request checklists — track the documents you’ve asked a candidate for on the lead itself; the candidate sees the checklist read-only and is notified per request.
- check_circleAI qualification reports — exportable candidate reports written strictly from recorded facts; anything not assessed is stated plainly rather than filled in.
- check_circleTeam threads — add active members of your team to a seeker conversation; threads support up to 4 participants, and only your own team members can be added.
Appointment availabilitylink
You control when seekers can book: the Availability tab in Kontinue is where you publish your booking windows — one window per weekday (enable or disable each day and set its start and end time), plus blocked dates, a minimum-notice requirement, and how far ahead bookings are allowed.
Seekers booking discovery calls, FDD reviews, and site visits pick only from the slots inside your published windows. Until you save a schedule, the booking page offers a default 9:00–17:00 weekday window — so publishing your real availability is worth doing early.
Notificationslink
New leads trigger an email alert to the listing owner’s account email with the lead’s core details and a deep link into Kontinue, plus in-console notifications.
Discovery Dayslink
Publish Discovery Day events from the Command Center at /franchisor/discovery-days: pick the brand, date and time, format (virtual, in-person, or hybrid), venue or meeting link, and available spots. Published events appear instantly on the seeker Discovery Day page, and seeker RSVPs stream back into your command center live.
You manage your own events — adjust spots inline or cancel an event any time (cancelled events disappear from the seeker list immediately, and confirmed attendees are notified of the cancellation automatically). The same page pre-screens invite candidates from your pipeline by fit score and drafts AI invitation emails.
Invitations are first-class: inviting a pipeline lead emails the candidate, raises their notification bell, and shows a “You’re invited” badge on their Discovery Day page. Invitations go to people already in your pipeline — the invitation email is addressed from the lead’s own record on your board, and it is only sent for events you own, so nobody can be mailed by way of a hand-typed address. Seat counts maintain themselves — every confirmed RSVP releases or takes a spot automatically (cancellations give the seat back), and full events stop accepting RSVPs without you touching the listing. Seeker cancellations appear in your RSVP list and notify you in real time. If an invitation row can’t be matched back to a lead on your board, it shows an “unverified — no email was sent” badge instead of contact details.
Each event carries its own attendee dashboard — the live RSVP list with per-attendee status — and confirmation emails carry a calendar (.ics) attachment so the event lands in calendars directly. After an event ends, one automated follow-up email goes out to attendees — a single touch, not a drip sequence.