Leads aren’t arriving
Leads land in Kontinue and trigger an email alert — check both ends.
Checklistlink
- check_circleOpen /franchisor/kontinue directly — the pipeline is the source of truth; email is a notification on top.
- check_circleCheck spam for alerts from the Kariant sender, and confirm your account email is current.
- check_circleGuest seekers can submit inquiries too, but the submission stays in a private verification queue until they prove control of the submitted mailbox. Only then is a canonical lead exposed in the pipeline.
- check_circleConfirm the listing is published (see “My listing isn’t appearing”) — unpublished listings can’t generate leads.