Distribute your FDD
The FDD Manager (/franchisor/fdd-manager) uploads and extracts your FDD — and, from the Distribution tab, delivers it to pipeline leads with sent/viewed/acknowledged tracking.
Send and tracklink
Only documents in your distribution library can be sent. PDFs you upload elsewhere on the platform never appear in the distribution picker, so a document that is not yours cannot be sent out under your brand’s name.
The recipient is resolved from the email address itself: if that address belongs to a Kariant account, the copy and the receipt trail attach to that account. Distribution is also limited to approved franchisor accounts.
The tracker also shows each recipient’s 14-day date — the earliest day the standard FDD review period completes after receipt. Engagement is honest: “viewed” comes from real view events recorded when the recipient opens the document, never inferred. Receipt records are written server-side and are not editable by either party, so the trail holds up as documentation. This is compliance support, not legal advice — your franchise counsel owns your disclosure process.
- 1Upload your FDD PDF in the FDD Manager’s Distribution tab — it goes into your distribution library, which is separate from documents you upload for analysis.
- 2Pick the document from that library, then choose the recipient — a pipeline lead, or any email address directly.
- 3Recipients get an email; recipients with a Kariant account also see it in the Documents tab of their deal room in Kontinue, where they view and acknowledge it.
- 4Each distribution tracks sent → viewed → acknowledged, with timestamps recorded server-side.