Koins to Kash

Three distinct balances are involved, and each transition has its own rules. Understanding the difference saves confusion later: Koins are spendable platform currency, Kash is the redemption balance, and a withdrawal is a reviewed payout — not an instant transfer.

Complete the qualifying action through the listing’s approved link. A reported or verified outcome is not a credit: Kariant Admin reviews the outcome before allocation. Your account shows the final approved amount and applicable terms, not private internal review details.

Allocation, holdback, release, reversal and available balance are distinct states. Check the recorded status and release terms; passing a date or receiving a subscription confirmation does not itself prove Koins were allocated. See Holdback & release for details.

Conversion happens on the KashFlow page, reached from the Koins page. The rate is fixed — 1 Koin = 1 Kash = $1. The general minimum is 100 Koins; India starts at 100 Sikka (₹100) using the server-verified rate. The maximum is 50,000 Koins. A completed conversion credits Kash atomically; an uncertain network response is not completion proof.

You can only convert your convertible balance, which is the cashback you earned on qualifying subscriptions. Koins you purchased are spend-only by design, and so are bonus Koins from referrals and leaderboard awards — those are a Kariant reward rather than cashback funded by a subscription. The KashFlow page shows the convertible (earned) figure separately from your total Koin balance.

Koins are closed-loop spend power, while Kash is value earmarked for reviewed payout. When the cash-out gate is closed or cannot be verified, conversion and withdrawal controls are disabled. Existing balances remain unchanged. The earned figure is before release locks, not a guarantee that the entire amount can be converted.

Applicable credit terms can delay cashability without preventing spending. Quiz Money Back Koins also require actual results announcement and their recorded bank-eligibility date. New Quiz fee-back terms use 16 November 2026, 12:00 AM IST; earlier credits keep their original recorded terms. Purchased and Promotional Koins remain spend-only. Other Kashable Koins qualify only as explicitly approved in their terms.

Withdrawal is deliberately not a self-serve instant transfer — but it requires no identity (KYC) verification. When you request a payout, the request is validated — your Kash balance must cover the amount — and your Kariant payment track record is attached to the request automatically. Every request is then queued for manual review; an approved request is paid out by the Kariant team through the payout rail for your region.

The available rails are bank transfer or UPI via our India payment partner (typically 1–3 business days once processed) and PayPal globally (typically 1–5 business days once processed). The minimum withdrawal is 100 Kash.

The KashBack header waits for your current account and a fresh balance response. An ellipsis or Balance unavailable is not a zero balance and does not mean funds were removed.

KashFlow is universal across profile and organization contexts. Changing your profile or opening an organization workspace does not create a separate wallet or transfer your funds. Keep using your existing account; its balance, history, terms and access permissions stay attached to that account. Organization membership alone does not grant access to someone else's funds.

Switching accounts clears the previous balances and notification count while the new account loads. Desktop and the mobile menu use the same header data.

If the header cannot confirm current data, use Retry header balances and notifications. Cached or unsaved local values are not displayed as current balances. Retry only reloads information; it does not allocate Koins, convert funds or request a payout.

A header balance is not a guarantee that the entire amount can be withdrawn. Open KashFlow and check the selected account, eligible amount and applicable terms before submitting any financial action.

A Koins balance without a linked default KashFlow account needs an account-linking review, not another payment or a new individual or organization account. Old activity can require review even when its balance is zero. Contact Support with the original reference; Support cannot create the missing linkage, change balances or approve a repair. Account creation is also unavailable while an account is closed or being deleted.

If Create Account asks for a review of your KashFlow account records, keep your existing account selected and contact Support. Do not pay again or create an organization account as a workaround. Support can request an authorized ownership review but cannot edit account ownership or allocation evidence.

If Create Account times out, return to the same site and sign-in and choose Check request status. This only reads the original server receipt. No receipt observed does not cancel a request that may still complete. Retry saved request resends the same original request; reloading does not submit again. To stop an uncompleted request, choose Cancel saved request and confirm. Only the server-confirmed cancellation stops that original request; if account creation already completed, the account is kept. A lost cancellation response means check the same saved request again, not clear browser data. If an older receipt or conflicting evidence needs review, retain the request reference and contact Support. Do not pay again or create a replacement while the outcome is unknown. Neither cancellation nor historical completion proves funds are linked; neither deletes an existing account. Support can request an authorized Admin inspection but cannot discard requests, edit evidence or modify funds.

A completed record check is not a completed account repair. Wait for the confirmed account-linkage result before treating the issue as resolved. Original credits, remaining balances and withdrawal terms must stay unchanged; Support cannot rewrite receipts or issue a second reward.

For a new withdrawal, the server checks your current active account and owner/account-admin access again before setting Kash aside. A locked or unavailable account does not qualify just because it has an older balance. If the account cannot be verified, no new amount is reserved; contact Support with the request reference. Support cannot unlock accounts or allocate money.

Existing requests already in review keep their recorded status and held funds. This account check does not mark them paid or return their funds automatically.

Payment recorded; settlement pending means a payment has been reported but the financial receipt is not yet confirmed. A recorded rejection or cancellation also does not confirm that held funds have returned until its release settles.

Outcome needs verification means the request needs reconciliation. Existing funds and records are preserved; do not submit a duplicate withdrawal. Contact Support with the request reference. Support can request a review but cannot pay, refund or change the outcome. Internal review notes are not shown in your activity.

A status update is not a new payout or wallet credit. Keep the original payment reference and settled amount when checking your bank or PayPal history. If that history does not match, contact Support with the withdrawal reference; do not treat repeated updates as additional payments.

For India audiences, balances display in Sikka (1 Sikka = ₹1), converted at the live rate with the Koin amount shown alongside. Sikka is purely a display label for the same single balance — there is no second wallet and no exchange step. When you convert, you enter the amount in Sikka and the platform handles the Koin math for you.