Tiers
KashBack has four loyalty tiers — Bronze, Silver, Gold, and Platinum — based on your released KashBack earnings. Higher tiers carry a higher earning multiplier and extra benefits.
How your tier is calculatedlink
Your tier uses the total Koins released to you from eligible KashBack subscriptions, including valid earlier releases from a partially released or expired schedule. It is not your current wallet balance: spending or converting Koins does not reduce that earning total. Reversals and corrections can change the eligible total and tier.
A confirmed purchase, estimate, or scheduled installment does not count until the earning is actually released. Future installments and amounts expired or cancelled without release are excluded. When a release pays off an amount owed from a reversal, the released total and the Koins added to your wallet can differ.
The four tierslink
Each tier has a lifetime-Koins threshold and an earning multiplier applied to your KashBack earnings. For India audiences the thresholds display in Sikka.
- check_circleBronze (starting tier) — 1x base earning rate, standard support, Koins spendable across every Kariant product.
- check_circleSilver (500 lifetime Koins) — 1.25x earning multiplier and priority support: support tickets from Silver members and above carry their tier and are moved up the queue.
- check_circleGold (2,000 lifetime Koins) — 1.5x earning multiplier plus priority support.
- check_circlePlatinum (10,000 lifetime Koins) — 2x earning multiplier, priority support, and custom earning terms on request: ask for a negotiated rate right from your Tier Status page.
Check your tier and progresslink
The Tier Status page shows your current tier, lifetime released Koins, active multiplier, and progress toward the next tier. If the earning total cannot be verified, the page shows an unavailable state instead of treating the total as zero.
- 1Sign in to your KashBack account.
- 2Open your Profile, then choose Tier Status (the /tier page).
- 3Review your current tier card — lifetime Koins, current multiplier, and Koins to the next tier.
- 4Scroll to All Tiers to compare thresholds and benefits side by side.
Tiers vs. listing earning ruleslink
Your loyalty tier is one layer of how earnings are shaped. Each KashBack listing also carries its own earning rule — percentage, fixed, or spend-tiered rewards, plus plan and billing-cycle multipliers (annual prepay can earn more than monthly, for example) and occasional first-subscription bonuses. The listing page shows what a specific offer pays, and the Koins you see credited already reflect the applicable rules.
Frequently asked questions
Can my tier go down?expand_more
Spending or converting Koins does not reduce your eligible lifetime earning total. A reversal or correction can reduce the eligible released total and therefore change your tier.
Do Koins in holdback count toward my tier?expand_more
No. Confirmed but unreleased Koins and future installments do not count. A valid installment counts once it is released; expiry of later installments does not erase an earlier valid release.
Do Koins earned elsewhere on Kariant count toward my KashBack tier?expand_more
Your KashBack tier is computed from your eligible released KashBack subscription earnings, not the total shared wallet balance or earnings from other Kariant programs.
Where do I see the multiplier applied?expand_more
The Tier Status page shows your active multiplier, and each listing's earning rule shows what a given subscription pays. Credited amounts on your dashboard already reflect the applicable rules and multipliers.
How does priority support work?expand_more
From Silver upward, support tickets you file anywhere on Kariant carry your KashBack tier and are placed ahead of untiered tickets in the support queue — Platinum first, then Gold, then Silver. There is nothing to activate; it applies automatically once you reach Silver.
How do I request a custom earning rate?expand_more
Custom earning terms on request are a Platinum benefit. On your Tier Status page, Platinum members see a "Custom earning rules" card — describe the offer and the rate you have in mind and file the request. Our team reviews every request personally and replies in your KashBack notifications. You can have one request open at a time, and filing a request does not change any rate by itself.