Sign-in issues
Franchise uses the central Kariant identity — the same account as every other Kariant domain.
Common fixeslink
- check_circleUse /login on franchise.kariant.app — it routes through the central identity service and returns you to Franchise.
- check_circleIf you signed up on another Kariant domain, sign in with that same account here — the account is one; what varies per domain is your profile layer (your master profile at /profile and organization at /organization are shared everywhere, while your Kontext profile at /klick/kontext/profile is specific to each marketplace).
- check_circleFor password resets, passkeys, and security settings, use the identity portal at hq.kariant.app.