Manage leads, consent and erasure
Every contact your automations and flows touch becomes a lead (/leads) with a full record you control.
The lead recordlink
- check_circleCaptured fields — name, email, phone and custom fields from capture steps and lead-capture automations.
- check_circleTags and status — organize and target audiences for broadcasts and campaigns.
- check_circleScore — a qualification signal to prioritize follow-up.
- check_circleConversation history — what was said, on which channel.
- check_circleConsent record — what the contact agreed to (e.g. email marketing), and when.
Export and erasurelink
Export your leads to CSV from the Leads page at any time.
Right to erasure: when a contact asks to be deleted, use the erase action on their lead — it removes their personal data and suppresses future sends, satisfying DPDPA/GDPR-class deletion requests.